Mineral House Spa at Crowne Plaza Newcastle

Stephenson Quarter, Hawthorn Square, Newcastle Upon Tyne, Tyne and Wear, NE1 3SA
4.6
82 reviews
Stephenson Quarter, Hawthorn Square, Newcastle Upon Tyne, Tyne and Wear, NE1 3SA

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4.6
82 reviews
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I am a returning customer to Crowne Plaza Mineral House Spa. We were greeted by the lady at the desk. Then filled in our forms. Then we went into the changing rooms where there was no space to get dressed as the floor was flooded with robes and towels from previous customers- it hadn’t been clean. We then went into the pool area, where it was extremely crowded and so we only managed to have a lounger for 25 minutes of the whole 2 hours we were in the area, rotating from jacuzzi to the steam room until we got this lounger. The treatments were fantastic- the staff were brilliant at these. Then when we had returned to get changed to go have our afternoon lunch, the changing rooms still hadn’t been cleaned which was quite shocking. Then we went up for our lunch, where there were flies around our food. The afternoon tea was absolutely disgusting which was to my surprise as last time I had it, it was the most amazing afternoon tea I’d had. The scones were green- literally, and dry. The sandwiches were stale, probably because they’d been left out all day (we had food at 4:40pm), and the deserts were tasteless. My friend had the 2 course dinner and she didn’t even want to stay for her dessert. The cocktail was nice. But overall I wasn’t very happy with this spa day.
Jasmine
a month ago
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Lovely spa day. Although the pool is small, it's pleasant. Treatments were great.
Anonymous
2 months ago
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Steven
2 months ago
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Jane
2 months ago
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Spa was nice but small,treatments were nice but my therapist was scratching her arms all the time with was a bit off putting. good value package but was a bit disappointed my request for veggie options, and I also asked if they could write happy birthday on my friends plate had not been passed on to the restaurant
Mrs g brown
2 months ago
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About

Mineral House Spa at Crowne Plaza Newcastle
Stephenson Quarter, Hawthorn Square
Newcastle Upon Tyne
Tyne and Wear
NE1 3SA

Based in the heart of the city, you can relax, unwind and feel rejuvenated in the black tiled 10 meter swimming pool, spa, steam room and gymnasium. If you are looking for pure indulgence and total relaxation, we at Mineral House can provide you with a haven where the mind, body and spirit converge.

Mineral House offers a stunning compliment of therapeutic and rejuvenating face and body care treatments from around the world. Using only the very best products, our team of experienced and highly qualified therapists can put together a package designed specifically for your needs.

The Fitness center is equipped to meet all your cardiovascular and core training needs, offering Technogym equipment. Bespoke personal training can be arranged by appointment, whether you're staying at our hotel or you work or live in the area, well help you achieve your goals.

Monday
10:00 AM9:00 PM
Tuesday
10:00 AM9:00 PM
Wednesday
10:00 AM9:00 PM
Thursday
10:00 AM9:00 PM
Friday
10:00 AM9:00 PM
Saturday
10:00 AM6:30 PM
Sunday
10:00 AM6:30 PM

Hotel Spas nearby