Absolutely terrible experience!! I informed the salon I was running a few mins late (25 mins before my appointment) to which she responded “no problem”. Once I got there I wasn’t seeing to for 25 minutes. There were also other customers complaining about poor timing. When asked when I can start my pedicure the response was “not sure” and I chose to leave as I refused to wait any longer. A refund was requested and was rudely declined - she even hung up on me.