Went in for a wash & blowdry and waited 45 mins until it began. The wash was fine although there was no hot water. The girl i had was a trainee so i didnt expect perfect but she didnt know how to dry or curl hair so someone else had to step in. I honestly didnt expect very much for the price but just felt i should of been warned of the length of time i was going to be there (2.5hrs)