Haircut was pretty quick snd efficient (45 mins for wash, cut and blowdry). I had not been to Sian (or to this hairdressers) before and wanted a very particular cut (graduated layers on already chin length hair). Sian was very keen to find out exactly what I wanted and checked with me a few times. Hence, she cut it just as I wanted and I was very pleased with the cut and the experience. Will definitely come here again!