I received a gift from my husband after our baby and he wanted to pamper me! I had the following treatments microdermabrasion facial, 30min massage, gell polish on fingers and rock star on my toes and some intimate waxing. I was a little apprehensive to say the least going , I was greeted with a smile from staff and offered refreshments and magazines, I was passed forms to fill in and had a natter with the reception staff which were very warm and welcoming which put me at ease instantly, I was greeted by a female therapist who carried my tea up to the beauty room and she had a consultation in the privacy of a tranquil room which was lovely. She explained everything very well and I felt relaxed, after the treatments I was brought some water and I felt fantastic. And for the first time ever i had no irritation or rashes after waxing. It was like I had always known her which was good the salon was full which is a good sign and everyone seemed very happy with there services, I have rebooked instantly I would highly suggest trying it out 5+ stars I am very pleased.