Metamorph Haus Reviews

15 Argyle Street, Liverpool, L1 5BL

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Reviews are written by customers after their visit.

4.8
2435 reviews

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Written by our customers, so you know what to expect at each and every venue.
Staff were lovely. Microdermabrasion could have lasted longer, and maybe something to covrr the eyes during the 10 min facial.
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I have booked a deep tissue massage at this salon and I can only say that I am very disappointed. I arrived at the beauty salon White House and I was taken after 15 minutes. I came soaking wet because of the rain. The treatment room was very cold , I have checked the radiator and was cold. I was asked to lay down without the beautician placing any protective tissue where I place my face down for the massage. She started the massage without not knowing what she is doing. She was not applying any pressure. I asked her if she did any massages recently and she told me that no, and she is just filling for her colleague and she does have a diploma but she is doing only nails. I told her that I can feel that she does not have any experience because she doesn’t not known what she is doing. I have been to deep tissue massages before and I can totally say that this was the biggest failure. My question is how can the salon take bookings and is waisting my time without offering the service that I have paid for? After 5 minutes in the treatment room I told her that this is not the tissue massage that I have booked for because she can’t deliver it and I walked off the treatment room. I'd say don’t book this salon for any massage if you want to avoid disappointment. The treatment room smells only at nail polish. I will never book again. 0 customer service!
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Amazing salon! Can't wait to go back
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Perfect, will be back!
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Everything was spot on. Excuse me for forgetting the name, but the Russian lady who did my colour transformed my hair, I've never left a salon so happy! Everyone was very accommodating ensuring I had enough coffee/magazines too. Thank you!
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