My previous experiences at this place have been ok, however my last visit was extremely terrible and left my in pain for a few days. I had requested a hot wax and the lady used strip. In addition she had poured wax which led me to scream in pain also leaving my skin with burns and a lot of shedding of the skin. Not only that, the lady didn’t remove the hair properly which I had noticed and she requested that she shave it instead of wax. I’m not happy and have reached out and no response.