This was such a horrible experience, I’ve never left any treatment in tears before. She did not talk me through any part of the process or check. And did not follow what I asked for at the start of the appointment. I booked in for a shape and tint and when I asked her at my patch test if it involved waxing was informed no. I had my eyes shut from the eyelash lifting chemicals when suddenly realised half my eyebrow was being ripped off, with no consultation.