I had come in to remove my BIAB. I had broken my nail beneath; Eli was considerate. She carefully removed the BIAB, trying her best to minimise the discomfort. She guided me on aftercare.
Milad is exceptionally attentive and talented in delivering on the vision you have for your hairstyle. He really listens and asks the right questions about how you style your hair day to day, which makes a difference. He checked in as he worked, so the final cut felt true to the reference I brought in. 10/10 highly recommend!!