Honestly worst experience ever within treatwell and outside of treatwell.
I booked and paid the full amount on treatwell for half head highlights. I showed the hairdresser my hair and told her what I wanted.
Lovely lady and great hairdresser but did not adapt to my hair.
After hair was dried my hair was full of patches and they stated I should get t section highlights !! After I just had highlights ?! They did not recommend to fix it knowing I was very upset instead I got blamed for having patches in my hair from the highlights?
They also tried to make me pay the remaining left? And when I told them iv already paid in full they gave me a price list? I was very confused and had never felt so uncomfortable !
I was then told to pay 25 for toner which did NOTHING for my hair. And also they pressured me into paying the difference for medium hair half head to long hair half head highlights ? I told the hairdressers that they did my root highlights but they then said the toner was applied to long hair I then told them that this payment was taken separately and was a separate treatment ? They tried anyway they could to get extra payment and also made me login into the treatwell app to make sure it was real?!
Treatwell have contacted them with patchy hair pictures and they wouldn’t respond for nearly 2-3weeks and would not issue a refund . I wish I could attach the poorly done highlights.