My booking was a bit messy - I had booked for two massages (total duration of 1.15 minutes). There was a misunderstanding and the massage was for only 45 minutes. I thought I'd make a mistake in the booking - but when I realised I called them back and they promptly arranged a new date for the following day to give me the other massage.
Although these mistakes can happen, I would have appreciated an initial conversation to clarify what the massage was for, if I had any specific problems, etc. This would have easily avoided the mistake. I was also a bit disappointed when at the end the massager told me that I would need a much stronger massage (I had booked for an aromatherapy) - like a deep tissue massage. In my previous experience the massage is always specific to my body situation and needs, while this time I felt that it was not calibrated to my problems.
The space is very nice and clean and staff is kind. The music in the massage room can be improved - maybe more relaxing ambient music.
This salon is amazing. It's so clean and has a really nice ambience, which is so important for waxing! The therapist was really nice and made me feel very much at ease. This is the second time I've been and I'll definitely come back for more treatments in the future!