I tried laser hair removal for about a year and a half and it just didn't work. So I returned to sugaring. I never tried sugar wax but I've tried hard wax in the past. Because it was a while, the sugaring was slightly painful but the technician was great-funny and personable. I also love that they do ingrown hair extractions ! They were about 15mins late on my appointment time but I wasn't in a rush, I was happy that I tried it out and will definitely return. Super smooth results.