I booked a time and arrived, they told me they had no time and I should come back in an hour. I get that this happened but the total lack of friendliness and customer service appalled me. They were unwilling to meet me halfway or give me my money back. I would not recommend this place at all.
I was happy with everything until less than 24 hours later when two of my nails had popped off. I booked to have the redone but by the next day two more had popped clean off and two more were loose. They’ve refused to refund me but… why would I want to go back and have another set of rubbish nails? Have complained to treatwell and won’t be going back. The massage and facial were good though.