I was greeted by the owner, Maryam, that was very welcoming as always. They were running a bit behind and I was in a bit of a hurry. As soon as I let them know, they started my pedi (It was a new girl, italian, chatty and nice) and when the lady that was meant to do it finished with the other client, she carried out with me. Good pedicure, but I recommend that you go for Deluxe, as the express one doesn´t include dead skin removal.