My treatment was rushed as they double booked themselves and she was having to do both of us at the same time. She was rushing and very rough with the tools causing 2 fingers to bleed at the cuticle. Throughout the treatment my fingers were in pain from the bleeding. She blamed my cuticles growing which has never happened before. When expressing concerns of potential infection, she gaslit me despite visible bleeding and swelling. She used shared tools on the bloodied areas which isn’t hygienic.
My therapist was friendly and definitely knew what she was doing ..also very patient considering I was late to my appointment i was made to feel welcome and my lashes are stunning ! Thanks 😊
Tried to overcharge me. I had booked a child’s cut for my 11 year old daughter was told it would be £15. So I paid online when making the booking. Arrived at the hairdresser, who progressed to cut my daughters hair and only after she finished told me I had to pay the difference as she wasn’t a child and was charging me £27 - almost double the agreed price. I had to fight and argue to get them to uphold their initial price. Haircut wasn’t that great.
Treatments where done promptly eyebrows where threaded and not waxed as booked but was fine, no sanitisation was done in the salon which put me off a little but probably would come back as I carry my own hand sanitiser