I booked the massage because of really bad tension in the left side of my neck and left shoulder. I explained this and asked for particular attention to be paid to this area. Instead she spent 30 (painful)minutes on my legs,another 15 on my.back finally getting to my shoulders and neck for the last 10 which were distributed between both sides 8/2 minutes in favour of the RIGHT side! The booth used for the massage doesn’t have walls up to the ceiling, so is noisy from the shop Not atall relaxing