I booked, prepaid & I arrived 10 mins before my booking, waited for an hour before I was seen after three people without bookings, but when i sat in the chair the barber went and stood in the corner of the room on his phone for 10 minutes, by which point I had to leave as I had somewhere to be. C back later in the day but waited an hour again without being seen or even acknowledged/greeted by the barber. I've emailed to ask for a refund but had no response - AVOID this barbers, don't prepay!!