MARKO KAROLA Freelance Within Ozzie Rizzo Reviews

14 Hay Hill, London, W1S 4ND

Check availability and book online

Reviews are written by customers after their visit.

4.9
1517 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
Great haircut and colour with great stylist in great salon- really happy to have fond my new hairdresser thanks
I would only ever trust Marco to cut my hair, it’s thick and tricky , and he mastered it first time and has done ever since I discovered him 10 years ago. He is the master of calm as is his very personal bijoux salon right in the heart of islington I wouldn’t go anywhere else .
Venue was bright and welcoming, Marco makes you feel at home. He gives you advices as if he was your best friend: with honesty and genuine interest on your looks to give you a boost of self confidence and a touch of class on your hair! Excellent experience, I would never look for another hairdresser in London again for as long as he is in business!
I would not recommend the salon for anyone who has dark hair regrowth and want to have your hair the same colour. The product doesn’t do the job. I had to wait for my old salon for another colouring. It's not time efficient and not great for your hair. I hope my experience can help some of you avoid/filter the salon that might not work for you. Based on the rating, I booked the venue for a permanent/Demi Permanent colouring, haircut & blow-dry. Before we started, I showed Marco my hair and we agreed on a full head cool tone brown for the colouring. After 2 hours, my hair, turned to be in 2 colours, 1/3 in black, 2/3 in reddish-brown which was not what we agreed on at all. Beofre I left, Marco charged me an extra £20 afterwards for "more product he used on my hair " which was not listed anywhere on the website nor I was informed any time in advance or during my appointment. I had to go back to discuss with him on a re-do. He contacted me over the phone later that day arguing on my understanding of "regrowth tint" which was not the service I booked. He checked the treatwell app and did not find the information. Finally he agreed to refund me the colouring part including the extra £20 but I am still waiting for the refund.
Always a great haircut from Marco. Nice scalp massage and quick and professional haircut.
92
1
92
93
94
228
94