This was a last min booking, but there were issues. On arrival I was not asked to fill out a H&S form. During the massage I could hear the owners children upstairs shouting&crying. The masseuse received 3 phone calls during, 2 were answered. I was uncomfortable as it wasn’t until the last 5mins I was told there was a hole on bed to put my face through, this had been covered. The room was badly set up with bed against wall. Massage was not Swedish but deep tissue and want as expected.