My experience was great although I was not totally happy with my hairstyle and colour. And that's why I think they are great. I called them and they offered me to do it again. The final result what was I was expecting so cannot be happier. With the colour, they have offered me to do it again but I have decided to give it an opportunity. It is just darker than expected but I understand it will go with washes as well.
Will definitively come back!