Disappointed with my facial, felt it was very simplistic for a salon facial, and not worth the price. Was my first visit, and choose the salon because I knew Wahida (sorry, if the spelling is incorrect) from a different salon some years ago, where her facials were bliss! Since W didn't work on the day of my visit I choose Jessica. However, that was changed to Fatima, don't know if this made any difference but noticed that Jessica was alone upstairs, both on arrival and when I left.