Although the venue and therapist were lovely and welcoming, the experience and result were not great. A window cleaner started working during my Hollywood wax and it felt like they could see into the therapy room. Also the therapist used some strip wax - rather than the advertised hot wax, and there were a lot of hairs left at the end. I understand that this was partly because my hair was quite short but it was more painful than usual and I was left bruised.