Very disappointed. I use to go to this place before they moved to the new location in Brixton. It used to be a very friendly place where staff would really care about their clients but it has changed. I appreciate that some days might be busier than other but I called the salon to see if they had availability on the same day. They should have said no if it was too busy. I waited for about 20minutes with no one telling me how long the wait would be. 3 others ladies were in the same situation.Then the wax was rushed ( done in less than 10min) and quite painful. The lady in charge barely spoke to me, didn’t even say good bye and I even waited to be able to pay. It’s really a shame because I use to like this place and the new location looks quite nice but I don’t think I will go back. It looks like it became one of these places where having as many clients as possible in one day is the priority, and not winning their loyalty..