Mara is amazing, I’m so glad I found this place earlier this summer.
It’s been such a blessing, wax is practically painless I guess that’s down to Mara’s skills and years experience.
Always fresh and clean, warm in the rooms which I feel like makes waxing a lot better.
The staff was really nice but the service was not exceptional. After the wash, my hair smelt like a cheap soap. I asked for straight cut and and I’ve noticed my hair is longer on one side - the lady was trying to fix it but it still wasn’t straight and even. It made me really anxious when other staff members and clients were squeezing behind the lady who was cutting my hair ar that moment - I was hoping no one will poke her accidentally.
Started the massage 15 minutes late but didn’t give me the 15 minutes back at the end.
Paid for a 1 hour massage but only had 45 minutes.
Very disorganised and wouldn’t compensate me when I complained.