I had a shellac manicure - it was pretty good and is definitely good value for money although a couple of the nails are a bit uneven/not painted right to the very edge
Firstly the 'waiting room' is just a seat in the main nail salon. Then the massage room was incredibly dark and had a bath in. It wasn't a particularly relaxing time. It feels as though they have just added a massage service to bring in more money.