I thought the salon was bright and vibrant, although had a very strong smell of nail products that took a while to become accustomed to. All the staff were friendly and there was a nice vibe in the salon. The range of colours were awesome and I love my colour. The only thing that let my experience down as that the technician caught my cuticle when cutting them back and it's still hurting now from where it bled. So perhaps slightly more care and attention if cutting cuticles back.