This was a mixed experience. When I contacted the spa to book my appointment they were not the friendliest. Same at arrival. The girl who gave me a treatment had a really bad cold- her massage technique was good but she did not care, did not say one word even to just ask about pressure.
The pool facilities are used by hotel guests and children, it was fine but since the pool is small you could not swim properly.
Location is perfect, easy to find. I will not go here again it did not have that 5 star spa feeling.
Inside the Park Plaza Westminster Bridge Hotel, this is the first Mandara Spa in Europe. They offer massages, facial and body treatments within a spacious environment and amounting to a unique sensory experience. Escape your world and indulge in a Mandara Moment.
The spa facilities include one double and eight single treatment rooms, two pedicure and three manicure stations. The treatment menu offers Mandara Spa for indulgent body therapy and Elemis skincare for facials and detox therapies. As a finishing touch, select from a range of Bliss nail and waxing services and indulge yourself with a glass of champagne and seasonal berries. For those seeking the ultimate relaxation opt for a 20minute power nap after your treatment to help you unwind.