Had a ‘luxury’ facial which consisted of drugstore products and included nothing luxurious. My skin was in the worst state ever, the day after with what looked like eczema mainly on my upper lip and around my chip and jaw area. Wrote a formal complaint to management explaining the situation and was just told ‘on the day of the treatment I seemed to have enjoyed it so there’s nothing we can do about it’ when I’ve clearly been affected by the treatment after I had it done. Just disappointed.
My first experience at this place was lovely. Lola asked a lot of important questions and even wrote some recommendations at the end for my skin. I left my appointment feeling great and that I would definitely return a 2nd time.
Treatment by Alina for Massage•Deep Cleansing Facial