Booked a couples massage but when we arrived we were told that we could not have a couples massage and only one of us could have the massaged, I let my partner have his as he needed some relief on his back, however this was really disappointing as we really wanted to have a couples massage as we were spending quality time together which we rarely get, I had to wait over an hour in the waiting room and over a week for a refund. My partner said his massage was ok.