I couldn’t believe i was made to wait 30 minutes as the client before me decided to have extra time, whilst in treatment. I cannot believe that I was made to wait just because at the time the client decides oooh think I’ll stay. Knowing that I was waiting and I had paid money at the meter. So in essence I had to pay extra money. Really unprofessional new receptionist called Debbie. She raised her voice at me saying what do you want me to do?
I stipulated how wrong it was to allow my time to be given away for someone who has decided on a whim that they require another treatment. I found her quite hard faced and insincere.
I was in a lot of pain hence I decided to wait for my treatment. Really disappointed. Tracey was far more caring as front of house.
Danielle my masseuse was tough but fabulous. I had a trapped nerve which she fixed in a jiffy. A true asset to the company. Thank you so much Danielle.
Treatment by Anisa for Massage & Beauty•Thai Massage
A good massage overall but felt rushed and not particularly relaxing it was painful in some points but soothing in others, the staff were lovely and welcoming I’m not sure I would visit again however.