Fantastic value! We had a great couples massage and the masseuses were happy to vary the pressure to suit us both. We turned up 10 minutes early but started on time and the full hour massage was given.
I couldn’t believe i was made to wait 30 minutes as the client before me decided to have extra time, whilst in treatment. I cannot believe that I was made to wait just because at the time the client decides oooh think I’ll stay. Knowing that I was waiting and I had paid money at the meter. So in essence I had to pay extra money. Really unprofessional new receptionist called Debbie. She raised her voice at me saying what do you want me to do?
I stipulated how wrong it was to allow my time to be given away for someone who has decided on a whim that they require another treatment. I found her quite hard faced and insincere.
I was in a lot of pain hence I decided to wait for my treatment. Really disappointed. Tracey was far more caring as front of house.
Danielle my masseuse was tough but fabulous. I had a trapped nerve which she fixed in a jiffy. A true asset to the company. Thank you so much Danielle.
Treatment by Anisa for Massage & Beauty•Thai Massage