The therapist was 30 mins late and, although the receptionist was very apologetic, my massage then ran over by 30 mins meaning another client was sat waiting. The room was cold and the ambience was ruined due to the room being directly next to reception. All I could hear throughout the massage was the receptionist talking and phones ringing. Far from relaxing.
I had my first deep tissue massage this week, and it was fantastic. The therapist was lovely, really friendly, and thorough. Her massage made a massive difference to the pain in my shoulder and back. I'll be re booking next week!