Welcoming at the reception was great and seen as soon as we finished signing in. I booked in for a couples massage with my younger sis and we both wanted different things which the staff was more than happy to comply with. We were both asked by our own masseuse how hard/soft we want the massage and at any time tell her if anything is wrong. It was a beautiful massage and the pressure was medium which was just right for me! An hour went by too quickly however I loved it and so did my sister! We will definitely come back soon and recommend it to friends n fam!