Apparently I chose the wrong wax which made the waxing more painful that it normally is. The therapist was very kind and suggested that we change the wax to continue the treatment.
From the moment I walked in Marta was friendly and welcoming. Even though I had made a mistake with the booking the staff were all very helpful and considerate. Marta did an excellent job with my hair she knees exactly how to cut curly hair and picked the perfect colour for my roots. She was excellent. I have rebooked to see her again.