big gap by the door so if someone wanted to look in they could whilst taking my clothes off for a massage. therapist didn’t seem to know how to massage and just kept going over the same part of my back for half an hour. people in the store whilst I was trying to get my hair done, sat with my hair soaking wet while she was finding sizes for customers. charged me £10 extra to curl my hair with straighteners? No heat protector, no knowledge on how to comb. Dirty equipment overall unsatisfactory
They were so lovely! My first time getting a full body wax and really put me at ease. They also did a really thorough job. Will definitely be coming back!