I think my haircut is great and has made a huge difference. I think Alexandra was an amazing listener/talker - review from my 9yr old who got a mini-makeover. Alexandra was patient, knowledgeable, and gave my girlie a great haircut. She talked her out of the extreme one she wanted and suggested a much better one, much to my daughter's delight. She did such a great job I booked my haircut with her too a couple of days later. Thanks!