Very friendly and inviting. My only problem (nit picky!) was having to ask for shorter and shorter hair. I appreciate she was just being safe but ended up leaving with not the cut I wanted.
I started getting my hair done by Tommy earlier this year and I am so happy I made the switch to this salon! Each time I leave the salon my hair looks and feels fabulous, the staff are always so welcoming and complimentary. Tommy is great at giving recommendations on what would best suit my complexion when I get stumbled on what to do with my hair. Highly recommend
I wanted a wash and blow dry for a wedding. Tommy tried hard but failed to grasp really what I wanted. He asked if I wanted it messy but I said no I wanted it smooth with some body. My parting is on the right but he put it initially on the left despite my instructions and had to redo it. I wanted some height but it was pretty flat. I know that this was just one off treatment as I live 300 miles away but I felt I could have done it better myself.