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Venue rating

4.3

105 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Hotel Spa

Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Berystede Hotel & Spa part of Macdonald Hotel & Resorts

Everyone needs a little self indulgence from time to time and what finer surroundings to relax in than the Vital Spa at the Macdonald Berystede Hotel?

We have a wonderful range of treatment programmes available, all using exclusive Elemis and Jessica beauty products. Our collection of Spa Days have been carefully designed to create a variety of pampering experiences. Alternatively, you may wish to create your own unique spa day by choosing from our spa tariff.

Why not extend your Spa Day with a totally relaxing overnight stay at the hotel? Take the opportunity to wine and dine in our fabulous Hyperion Restaurant and enjoy the comfort of our luxurious bedrooms.

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 105 reviews

5 stars 43
4 stars 41
3 stars 14
2 stars 4
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (17)
  • Body Treatments (10)
  • Body Wraps (5)
  • Steam and Sauna Therapy (19)
  • Face
  • Facials (50)
  • Fitness
  • Swimming (22)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (54)
  • Indian Head Massage (3)
  • Stone Massage Therapy (3)
  • Therapeutic Massage (14)
  • Nails
  • Foot Scrub (1)
  • Manicure (18)
  • Pedicure (20)
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Have you been here? Write a review
Verified review Visited March 2016
Posted 5 days ago
Excellent treatment and facilities. Lovely lunch. Day would have been enhanced if we could use more than one towel and they had nice smellies to use in the showers.

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Verified review Visited May 2016
Posted 1 week ago
very relaxing exactly what the doctor ordered

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Verified review Visited May 2016
Posted 1 week ago
As a group of 6 we had a fantastic day enjoying facials, muscle massages and a hot stone massage. The other facilities are great with a variety of saunas, indoor and outdoor Jacuzzi as well as a pool. Lunch was delicious and part of the package so excellent value for money. Highly recommend for any who are thinking of going here.

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Verified review Visited May 2016
Posted 3 weeks ago
I went for a Escape Relax & Refresh Spa Day and have awarded it 5 stars.

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Verified review Visited April 2016
Posted 4 weeks ago
The venue was perfect. The spa is in beautiful settings. The facilities have a luxurious feel with a choice of a number of different areas from the thermal suite with various hot and cold experiences, an indoor pool in which you can do lengths along with an opening to the outdoor pool (which was a gorgeous temperature - like a relaxing bath), to the relaxation suite which is very comfortable and calming. The food provided with the lunch was delicious, beautifully served and very generous. It was good value for money and exceptional value with the Tesco clubcard booking through Treatwell. The only downside was the treatment - I put that down to my particular therapist as my friend had an amazing experience. It was still a fantastic day and and I definitely hoping to return! Thanks for a most wonderful day.

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Verified review Visited April 2016
Posted 1 month ago
I went for a Escape Relax & Refresh Spa Day and have awarded it 4 stars.

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Verified review Visited April 2016
Posted 1 month ago
I went for a Escape Relax & Refresh Spa Day and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 2 months ago
Was excellent, couldn't have been better? Really friendly staff and the treatments were fantastic.

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Verified review Visited March 2016
Posted 2 months ago
Went there to celebrate a milestone birthday. I cannot say how surprised we were with both the decor and ambience of the hotel and the welcoming approach from the Spa Team. Our treatments were perfect and the day went far too quickly using the spa facilities. Thank you. Would definitely recommend for a quiet girlie pamper day.

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Verified review Visited March 2016
Posted 2 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 2 months ago
Great day, fab facilities, lovely treatments and lunch. Very helpful and friendly staff!!

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Verified review Visited February 2016
Posted 3 months ago
The room was decent but the view was poor - a car park. When I arrived the person who did my check in was very unhelpful and looked annoyed when I asked him questions such as 'where is the restaurant?' - he didn't bother to give me any information unless I pushed him. The dinner was really good - and all the staff in the restaurant were very nice. SPA facilities were good, although again - staff wouldn't direct you or advise (for example about towels or relaxation room) unless asked. My treatment (full body scrub) was very poor - never had a scrub done so quickly! It felt very rushed and indeed- what was supposed to be 30 min treatment took them only 20 minutes to do! Overall the experience was ok but mostly due to nice facilities and a very good dinner. I'm not coming back, though.

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Verified review Visited February 2016
Posted 3 months ago
A great hotel, fantastic food, spa and staff. We had a very relaxing stay.

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Verified review Visited February 2016
Posted 3 months ago
Came here with a friend for my birthday.Thoroughly enjoyed a fully relaxed day here - the reflexology massage was a first for me and I loved it - the therapist was excellent. It was also a nice surprise and extra treat to receive an glass of prosecco with our lunch (assuming this was down to mentioning my birthday) so thank you, it was appreciated.

Second visit for me and I'm sure I'll be returning in the future.

Many thanks!

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Verified review Visited February 2016
Posted 3 months ago
The body wrap treatment was very cold, although I asked for the room to be warmer. The shower did not drain and was hard to turn off - the water gets very cold as you turn it off. Paper knickers are ridiculous. Lady giving the massage had a cold and was trying not to sniff so her client worried about drips! The booking was a mess although we checked the day before: timings were wrong, treatments were changed or wrong, extra treatments were booked without us asking. There were no slippers for me to use. The chairs around the pool were covered in abandoned towels. Very noisy groups of women in the relaxation room & the thermal suite. Lunch was really good although we had to wait and they were reluctant to provide the champagne that should have been included. Two of the facials were a bit painful as the lady applied too much pressure, although one was really nice. Relaxation room was too dark to read and a bit cold.

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Verified review Visited January 2016
Posted 3 months ago
Overall experience good. Staff was friendly but not informative we had to ask questions as they must of presumed we regular customers. The pool area would do with more beds or chairs as there was not enough to accommodate people using the area. I was disappointed in one point when after visit to the bar our towels were removed from the chair and someone else was using our beds. On the positive side the outdoor pool was amazing we spend most of our time in there.
If comes to treatment I was happy with the full body massage, it was just a shame my treatment room was close to reception so I could hear people talking and door continuously banging. It was just my bad luck, as my partner was really happy and fully enjoyed his experience.
I would come back again and give it another go.

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Verified review Visited February 2016
Posted 3 months ago
Beautiful place to relax and unwind

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Verified review Visited January 2016
Posted 3 months ago
The spa was professional & calming, the massage was great, very thorough & amazing! My only slight complaint is that in the relaxation room a group of women were talking very loudly for a long time. But this isn't the fault of the spa. I would recommend.

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Verified review Visited January 2016
Posted 3 months ago
Excellent facilities especially the thermal suite. All staff extremely friendly and welcoming atmosphere. Lunch was delicious too!

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Verified review Visited January 2016
Posted 4 months ago
I went with my best friend to celebrate my birthday and it was a really good day! We went last year January as well and thought we'd return because we had a good time the last time as well. The only reason I haven't given it 5 stars is because the massage I had wasn't hard as I was expecting it to be (I requested it to be firm). However, overall it was a very nice day and we had good treatments and the staff are very friendly and helpful.
Will return next January for sure :)

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