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Venue rating

4.3

124 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Spa at The Macdonald Berystede Hotel & Spa
The Spa at The Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Hotel Spa

The Spa at The Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Spa at The Macdonald Berystede Hotel & Spa part of Macdonald Hotel & Resorts

Everyone needs a little self indulgence from time to time and what finer surroundings to relax in than The Spa at The Macdonald Berystede Hotel?

We have a wonderful range of treatment programmes available, all using exclusive Elemis and Jessica beauty products. Our collection of Spa Days have been carefully designed to create a variety of pampering experiences. Alternatively, you may wish to create your own unique spa day by choosing from our spa tariff.

Why not extend your Spa Day with a totally relaxing overnight stay at the hotel? Take the opportunity to wine and dine in our fabulous Hyperion Restaurant and enjoy the comfort of our luxurious bedrooms.

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Services

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Comments

Reviews (written by customers after their visit)

4.3

Chain rating

Based on 124 reviews

5 stars 54
4 stars 47
3 stars 15
2 stars 5
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (20)
  • Body Treatments (10)
  • Body Wraps (5)
  • Steam and Sauna Therapy (23)
  • Face
  • Facials (64)
  • Fitness
  • Swimming (27)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (58)
  • Hot Stone Massage (9)
  • Indian Head Massage (3)
  • Therapeutic Massage (23)
  • Nails
  • Manicure (22)
  • Pedicure (25)
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Verified review Visited November 2016
Posted 1 day ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited November 2016
Posted 2 days ago
Really good value for money

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Verified review Visited November 2016
Posted 4 days ago
I went for a Escape Pure Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited November 2016
Posted 4 days ago
Booked the afternoon tea + treatment deal, great value for money. The spa facilities are fantastic and the treatment was great.

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Verified review Visited November 2016
Posted 2 weeks ago
Describe your visit to The Spa at The Macdonald Berystede Hotel & Spa
Lovely day - plenty to do with the gym, the pool and the various saunas as well as relaxing and having treatments. Great massage by Amanda and the facial was a wonderful treat for my skin.

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Verified review Visited October 2016
Posted 2 weeks ago
Very chilled after a day at the spa

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Verified review Visited November 2016
Posted 2 weeks ago
Wonderful day spent with my daughter a real treat

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Verified review Visited November 2016
Posted 2 weeks ago
Nice hotel based just outside London... throughly enjoyed my spa treatments...

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Verified review Visited October 2016
Posted 1 month ago
Staff were wonderfully welcoming, kind, polite and helpful. Thoroughly enjoyed our stay the building and grounds are stunning.

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Verified review Visited October 2016
Posted 1 month ago
Very enjoyable

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Verified review Visited September 2016
Posted 1 month ago
Staff were brilliant, so helpful. Spa facilities met the needs, especially like the sauna etc. It was a lovely day so laid on beds outside. Treatments were so relaxing and the relaxation suite before and after the treatments was so comfortable. Bento box lunch was delicious too. Well worth the money - thanks

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Verified review Visited October 2016
Posted 1 month ago
I went for a Escape Afternoon Tea and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 2 months ago
hot water didn't work in room, didn't have our dinner or spa booking. treatment was then earlier than we would have wanted and cut short and dinner delayed.

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Verified review Visited September 2016
Posted 2 months ago
All in all, a very good spa break deal, The food was delicious!

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Verified review Visited August 2016
Posted 3 months ago
It was a lovely place, great facilities and lovely staff. The treatments were lovely and it was very good value. Will definitely return!

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Verified review Visited August 2016
Posted 3 months ago
An excellent day.

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Verified review Visited July 2016
Posted 3 months ago
2 negative points which dragged the score down:
1: upon arrival the hotel didn't have my booking on the system (I booked in February for our anniversary weekend in July) - so gave us a terrible room on the top floor which wasn't worthy of a B&B - no apology given at all and reception staff very frosty when we complained advising that this was a standard room and that was what we had paid for. The hotel had very modern downstairs, but was quite dated in the rooms, the second room was better than the first however the shower just wasn't powerful enough and there wasn't a fridge in our room, just a hole where one used to be.
2: spa lunch that was provided was not good - the vegetables were brown and slimy and contained no pine nuts and pesto as advertised and the Greek salad contained no feta cheese or dressing or olives. Pregnant wife was hungry but didn't eat it as it wasn't good at all.

On the plus side, the waitress staff were very friendly and the breakfast and dinner were very nice.

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Verified review Visited June 2016
Posted 5 months ago
I went for a Escape Luxury Spa Day and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 5 months ago
Me and my girlfriend stayed there for One night celebration pack and we really enjoyed the hotel and, most of all, the spa.
We had to wait 25 min on the arrival because the room wasn't ready and no one offer us a drink and i had to go to the bar for ask two glasses of tap water, but then the room was spotless and tidy, nice size and in a quiet side of the hotel. The hotel was so busy because it was the bank holidays weekend and sometimes we had to wait for some services (we had to ask to have the cups for the hot drinks during the breakfast),but as soon as we had any request the staff was fast to solve the issues.
A part of that our overall experience was just amazing.
The location is beautiful, the staff friendly but professional and always smiling and helpful at any time. The staff of the spa as well. We had a hot stone massage and we both enjoyed it, Emma, our therapist was amazing.
The spa have a lot of different facilities, a gym, an indoor swimming pool and a gorgeous outside Jacuzzi. The relaxation room is a must, and 5 different saunas plus aroma showers.
The dinner was fresh, tasty and well presented and the staff attentive and consistent.The breakfast was a fantastic buffet fresh and tasty. Also the bar was in perfect condition, and even if it is not at all a cocktail bar, the friendly and polite bartender made us 2 old fashioned and we had a nice chat too. Maybe 32 pound is a bit too much for the value of the cocktail you are going to drink.
Whit more attention to the details even in the busy period this hotel should offer a 5 star experience.
We definitely will come back again and we highly recommend.

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Verified review Visited March 2016
Posted 6 months ago
Excellent treatment and facilities. Lovely lunch. Day would have been enhanced if we could use more than one towel and they had nice smellies to use in the showers.

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