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Venue rating

4.2

89 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Hotel Spa

Macdonald Berystede Hotel & Spa
Macdonald Berystede Hotel & Spa,
Sunninghill, Ascot, Berkshire, SL5 9JH
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Berystede Hotel & Spa part of Macdonald Hotel & Resorts

Everyone needs a little self indulgence from time to time and what finer surroundings to relax in than the Vital Spa at the Macdonald Berystede Hotel?

We have a wonderful range of treatment programmes available, all using exclusive Elemis and Jessica beauty products. Our collection of Spa Days have been carefully designed to create a variety of pampering experiences. Alternatively, you may wish to create your own unique spa day by choosing from our spa tariff.

Why not extend your Spa Day with a totally relaxing overnight stay at the hotel? Take the opportunity to wine and dine in our fabulous Hyperion Restaurant and enjoy the comfort of our luxurious bedrooms.

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 89 reviews

5 stars 34
4 stars 37
3 stars 11
2 stars 4
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (11)
  • Body Treatments (9)
  • Body Wraps (4)
  • Steam and Sauna Therapy (17)
  • Face
  • Facials (40)
  • Fitness
  • Swimming (20)
  • Massage
  • Aromatherapy Massage (1)
  • Deep Tissue Massage (49)
  • Indian Head Massage (3)
  • Stone Massage Therapy (1)
  • Therapeutic Massage (5)
  • Nails
  • Foot Scrub (1)
  • Manicure (11)
  • Pedicure (14)
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Have you been here? Write a review
Verified review Visited February 2016
Posted 16 hours ago
Beautiful place to relax and unwind

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Verified review Visited January 2016
Posted 2 days ago
The spa was professional & calming, the massage was great, very thorough & amazing! My only slight complaint is that in the relaxation room a group of women were talking very loudly for a long time. But this isn't the fault of the spa. I would recommend.

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Verified review Visited January 2016
Posted 2 days ago
Excellent facilities especially the thermal suite. All staff extremely friendly and welcoming atmosphere. Lunch was delicious too!

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Verified review Visited January 2016
Posted 1 week ago
I went with my best friend to celebrate my birthday and it was a really good day! We went last year January as well and thought we'd return because we had a good time the last time as well. The only reason I haven't given it 5 stars is because the massage I had wasn't hard as I was expecting it to be (I requested it to be firm). However, overall it was a very nice day and we had good treatments and the staff are very friendly and helpful.
Will return next January for sure :)

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Verified review Visited November 2015
Posted 2 months ago
My best friend and I went for her birthday for the Arrive & Revive and it was amazing. Lovely staff, great treatments. We will definately be going back there again. Lunch was good.

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Verified review Visited November 2015
Posted 2 months ago
Very lovely and relaxing experience

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Verified review Visited November 2015
Posted 2 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 3 stars.

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Verified review Visited November 2015
Posted 2 months ago
I went for a Arrive & Revive Spa Day for Two and have awarded it 5 stars.

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Verified review Visited November 2015
Posted 2 months ago
Stayed recently on a spa break, lovely hotel great food and the spa was wonderful.

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Verified review Visited November 2015
Posted 2 months ago
I went for a One Night Indulge and Revitalise Spa Break and have awarded it 5 stars.

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Verified review Visited October 2015
Posted 3 months ago
Everything I could ask for.

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Verified review Visited October 2015
Posted 3 months ago
Myself and my partner came here to celebrate my birthday last weekend. Before setting off we were called to ask if we would mind having our treatments later then planned due to a member of staff calling in sick which we agreed to. We arrived at lunch time and we're looking forward to our glass of fizz and bento box. Having gone down to the spa reception we were told we would have to wait 30 mins and told to wait in the main bar area which we did. We each ordered a drink and waited, and waited. After an hour my partner asked where our food and fizz was and it was clear it had been forgotten about or the order hadn't been placed. When it finally arrived it was actually well presented and tasty. After lunch we headed off to the spa to collect slippers, robes and towels and headed to the pool
area which was packed. During our visit were never able to secure a bed by the pool and it felt like you were on holiday were everyone leaves towels on beds whilst going off to do something else. The entire pool was lane sectioned therefore you couldn't just dip in and out or mess around which was a shame. The out door hydro pool was freezing and whilst I appreciate the weather has gotten cooler I am sure they could turn the temperature of the hydro pool up along with the indoor jacuzzi which was also freezing. The salt steam room was a let down as was the two shower experiences. I was also disappointed that come 3.30pm families arrive with children for swim time and the place becomes over run with children which does not fit the "luxury spa" experience I thought I was going to get. There is also a
Sign to say that children are not permitted to use the hydro pool but this is ignored and there is no staff around to enforce this rule. All in all I spent the day freezing and couldn't wait to get dressed and put the heating on in the car. The best thing about the day was the treatment itself I reccomend the facial and massage but even in the treatment room the temperature was chilly. I never usually write a review and generally always fake reviews with a pinch of salt as we all have different expectations of what we want or expect. In my opinion this was poor value for money and I doubt that I would return.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Arrive & Revive Spa Day for Two and have awarded it 3 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Arrive & Revive Spa Day for Two and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 3 months ago
This was absolutely a great spa - really lovely facilities, not too busy on a Sunday, which was nice. The staff were great, the massage was lovely and the relaxation room is also really nice. The bento lunch was way better than some of the reviews have been indicated and actually quite hearty - I would happily recommend this to anyone and I hope to do a few more times at this spa!

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Verified review Visited October 2015
Posted 3 months ago
Very relaxing weekend away! Room was a nice size and comfortable, staff very friendly and Spa well laid out and not too busy.

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Verified review Visited September 2015
Posted 4 months ago
Beautiful hotel in a lovely setting. Spa facilities were excellent and the treatments were very good. Only slight negatives were that it was very busy (although there pool, sauna etc facilities are large so this was not really a problem) and there was not a large choice of food for the lunch that was included with our package. However, these are minor complaints and overall we had a lovely time and would return.

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Verified review Visited September 2015
Posted 4 months ago
It was a great experience all round. Lovely hotel and staff were all really friendly. The food was very good too especially the breakfast.

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Posted 4 months ago
Dont book a spa day here. Such a waste of money for the standards in quality. This isnt a luxury, relaxing experience. Massage was lazy, not the full 30 mins. Manicure awful. Had to remove the thick gloopy varnish, very rushed. Price £85 didnt include a drink with bento box lunch. What an insult.

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Verified review Visited August 2015
Posted 5 months ago
loved the food and the staff were friends, lovely grounds! the rooms were very dated and the spa, not quite the spa i was hoping for! lots of children!

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