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Venue rating

4.1

23 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel,
Sydney Road, Bath, Somerset, BA2 6JF
United Kingdom

Hotel Spa

Macdonald Bath Spa Hotel
Macdonald Bath Spa Hotel,
Sydney Road, Bath, Somerset, BA2 6JF
United Kingdom

Opening hours

Mon - Fri 9:00 am - 8:00 pm
Sat - Sun 9:00 am - 6:30 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Macdonald Bath Spa Hotel part of Macdonald Hotel & Resorts

A warm welcome to the Macdonald Bath Spa Hotel. An elegant Georgian mansion steeped in history and set in seven acres of peaceful formal gardens, the perfect quintessentially English destination. The five star Macdonald Bath Spa Hotel, with Butler led service, private suites, fine dining and a luxurious new Spa, offers Guests a combination of contemporary style with timeless elegance and traditional values

Set in the elegant surroundings of the Macdonald Bath Spa Hotel, The Spa is the perfect place to retreat, relax and unwind, work on your fitness and indulge and pamper yourself. Our philosophy is wellness as a result of a healthy lifestyle as opposed to a solitary fitness regime. With us you will find everything you need to enhance your well-being and awaken your senses.

The Spa has been designed to create a calm and inviting environment to make you feel at ease while achieving your health and fitness goals. Our approach is to devise individual training and beauty programmes which are tailored your needs. Your programme will be constantly reviewed and you will receive on-going professional consultation to achieve your desired results.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 23 reviews

5 stars 11
4 stars 5
3 stars 5
2 stars 2
1 star 0
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (9)
  • Hydrotherapy (2)
  • Infrared Therapy (1)
  • Steam and Sauna Therapy (16)
  • Face
  • Facials (16)
  • Fitness
  • Swimming (16)
  • Massage
  • Deep Tissue Massage (12)
  • Stone Massage Therapy (2)
  • Therapeutic Massage (5)
  • Nails
  • Manicure (7)
  • Pedicure (7)
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Have you been here? Write a review
Verified review Visited January 2016
Posted 6 days ago
Amazing hotel spa, it has everything you need to have a good relaxing time!

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Verified review Visited January 2016
Posted 3 weeks ago
Everything at Macdonald Bath Spa Hotel was just perfect. Not one negative thing to say about the entire experience. It was worth every penny.

However, booking via Wahanda was one big disaster that got worse and worse the closer I got to my trip. Not one person could sort out my problems and in the end I had to book a room directly with the hotel because Wahanda had messed up my entire experience. Eventually Wahanda rectified the problem but only after 7 phone calls in two days most of which was spent on hold. Total mess.

However, the entire time Macdonald Bath Spa Hotel were understanding, helpful and adaptable. A great experience in a great hotel. The food & dining experience was truly brilliant.

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Comments

2 weeks ago
Thank You for your review. We are delighted you had a five star experience at The Bath Spa Hotel.

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Verified review Visited December 2015
Posted 1 month ago
Very comfortable room in splendid hotel set in beautiful gardens. Well equipped spa facilities and treatments were very good. Evening meals didn't quite match the setting but were ok.

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Comments

2 weeks ago
Thank You for your feedback.
We hope to welcome you back for another Spa Break soon

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Verified review Visited December 2015
Posted 1 month ago
Wonderful staff and a beautiful location. Excellent food and beauty treatments.

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Comments

2 weeks ago
Thank You for your feedback, we hope to welcome you back soon!

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Verified review Visited December 2015
Posted 1 month ago
I went for a Escape Relax & Revive and have awarded it 3 stars.

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Verified review Visited November 2015
Posted 2 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Comments

2 months ago
Thank You for your feedback and rating, we look forward to welcoming you back another time.
Wendy
Spa Manager

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Verified review Visited October 2015
Posted 3 months ago
The hotel was divine. The room was fabulous and beautifully equipped.

The senior butler help enormously by taking our bags direct to the spa as we were late arriving due to traffic jams.

The staff are exceptionally attentive. Would highly recommend.

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Verified review Visited October 2015
Posted 3 months ago
I went for a Two Night Ultimate Luxury Spa Break and have awarded it 3 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a One Night Celebration Spa Escape and have awarded it 3 stars.

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Verified review Visited October 2015
Posted 3 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 3 months ago
Negatives
During my facial, the therapist fainted and fell to the floor. I gathered help and was then asked to wait in room while staff attended to her. Gladly she was ok after being checked out by paramedics. However, I was left in the room for approx. 30 mins with products om my face. After waiting patiently I then went to seek a therapist, who had started another treatment . When I said I had products on my face which were by now starting to irritate me, I was given a hot flannel and a small amount of moisturiser in my hand and had to remove it myself. No one asked how I was and I was basically ignored at the time. Although I was reimbursed for my facial, I felt the level of care and attention given was very poor. Also my daughters treatment was also affected as her therapist had to see to her colleague who had fainted and she felt that her treatment was very rushed as a result.
Also hotel had works going on and at 4.30pm and 9.00am the following morning the noise and drilling was quite deafening and appeared to be coming directly from the room above us. Why we were placed in that room I don't know as the hotel did not seem busy.

Positives
Service and Staff in the actual hotel were superb and the food was first class.

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Verified review Visited September 2015
Posted 4 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited September 2015
Posted 4 months ago
I went for a One Night Rejuvenate Spa Break and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 5 months ago
The enjoyment of the spa was disrupted by young families who's kids were shouting and screaming around the pool, not ideal for a relaxing spa.

Some of the facilities looks a little tatty.

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Verified review Visited August 2015
Posted 5 months ago
Lovely relaxing spa with excellent facilities. The staff were very friendly and helpful and our stay could not have been better. Thoroughly enjoyed dinner and breakfast. Spa treatments of back massage and taster facial where excellent.

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Verified review Visited August 2015
Posted 5 months ago
The hotel was rather dated and not worth the cost of £380 for a double room for one night half board. There was an extra charge of £5 for the car park and my room wasn't ready when I checked in. I entered the room to find unmade beds. The bar prices were also exorbitant, a regular glass of white wine and a single gin and tonic was £23.

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Verified review Visited July 2015
Posted 6 months ago
Spa staff were excellent very helpful
All areas where in tip top condition
The hydro pool is fab look forward to my next visit

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Verified review Visited June 2015
Posted 7 months ago
The staff could not do more to help us. From arrival we felt relaxed and enjoyed the stunning surroundings. Dinner was superb, although the service was at times a little lethargic (our wine glasses were regularly left empty- a trivial issue that did not detract from an enjoyable experienxe). The room itself was beautiful with a luxurious bed. Have recommended to several friends who will be booking trips in the next few months.

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Verified review Visited January 2015
Posted 1 year ago
Lovely Spa , facilities great , massage, facial wonderful, lunch was lovely , outside pool just Heaven, very clean , nice Robes & slippers provided,
Great relaxing Spa day :-))

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Verified review Visited October 2014
Posted 1 year ago
I went for a Taster Spa Day and have awarded it 4 stars.

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