Rujina is very professional and made me feel comfortable from the very first appointment. I’ve been back multiple times over the last 18 months for laser hair removal and had a great experience every time. She is very welcoming and I recommend to everyone.
I have seen another review complaining about a broken door due to a recent flood, yes this was unfortunate for her and the salon owners but it in no way made me feel uncomfortable. A suitable screen was used across the treatment room door so privacy was maintained and it in no way affected my treatment or triggered any concerns around hygiene, it was just a few floor tiles that had warped jamming the door half way. These things happen and it’s unfortunate some people will take advantage and try to screw money out of a small business.
My 1hr 45 min treatment lasted 55min. It was not a professional overall experience, therapist arrived after me, no introduction, no hand washing, no door to close in the partition make shift treatment room, a sign was pulled across to 1/2 close. Not a hygienic atmosphere. Felt rushed from start to finish. There was a costly £150 additional add on i was told about the night before which is a bit of a con, plus I was not shown or told I was getting the Zena serum so it could have been anything! I was rushed out of the room as nx client waiting but she managed to tell me the bank details but not answer any of my questions so I decided not to pay until I complained to Groupon about several serious things. However we had a knock on our door at 21:30 same day demanding £167.50 or she would phone police, it was horrific & uncalled for. Everything very dodgy, I wish I had left when I saw the poor set up & way below standard so called treatmentroom & the red flag at excessive add-on & unknown little bit of stuff that was put on at the end before being rushed out! Horrible experience. I would AVOID!
I had PRP treatment for my hair at LX Aesthetics and I’m really happy with my experience. From the initial consultation to the treatment itself, everything was explained clearly, and I felt comfortable and well looked after throughout.
The clinic is clean, professional, and welcoming, and Rujina was friendly and knowledgeable. The procedure was much more comfortable than I expected, and I appreciated how attentive she was during the appointment.
I’ve already started noticing positive changes and feel optimistic about the results continuing to improve over the coming months. I would definitely recommend LX Aesthetics to anyone considering hair PRP treatment. Thank you for such a great experience!