It was the first time I had waxing done at Willow Hair & Beauty. The venue is close to my office so it was really convenient. However after the treatment I was left with a bruise so I doubt I'll ever come back. The therapist was lovely, chatty and very friendly but a little bit too harsh when it comes to the treatment itself.
Probably the nicest nail technician I've ever had the pleasure of being treated by! Had a lovely chat and she also gave me a speedy and perfect shellac manicure! Great experience!
Staff were rude and unwilling to help if it was not convenient for them. Do not go above and beyond to satisfy customers or guarantee repeat business.
Highly disappointed!