The therapist was really lovely and I felt relaxed throughout the whole treatment. My eyebrow wax and tint was perfect. The eyelash dye made my eyes sting but that may just be my sensitive eyes. The results from the eyelash lift were quite subtle so I'm not sure how long the effects will last. The ambience was nice but playing some music would be good for the moments you are left waiting in the room alone while the treatment works.