LUXX Nails & Beauty Bar Reviews

9-15 Leather Lane, Holborn, London, EC1N 7ST

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Reviews are written by customers after their visit.

4.7
4607 reviews

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Written by our customers, so you know what to expect at each and every venue.
Very good Shellac pedicure and very relaxing treatment
I've preferred how my nails were done in the past here compared to this time.
Great service as always.
I was extremely disappointed with the service. I booked in for an express pedicure and they only cleaned my cuticles and painted my nails, no scrub at all. I mentioned this to the lady and she said express only covers nails and paint, she said if I want to do scrub I'd have to pay more which I was happy to do and I said I don't have cash only card and she said you can get cash out then after that she said she can't do it because she has a customer coming in - why would you say go and get cash?! A pedicure to me is a scrub, I then went to another nail place who did my feet amazingly so I think this was a blessing in disguise, I asked her what a pedicure is an she said first and foremost it's a scrub - so I'm not going mad then! Anyway be careful if you book express, in the description it doesn't outline that this does not include a scrub, the wording is the same for express, classic and luxury apart from moisturising your feet - again, no mention of a scrub! Anyway I won't be back here again for sure, I gave them two chances and they failed miserably, not even apologetic or try to think of a decent alternative. The first time I booked for 5.50pm and had to wait around, I turned up and they booked me in at 5.15pm, I did say over the phone five zero and they confirmed and again no good explanation, they didn't even try to squeeze me in so I had to find somewhere else. A lesson learnt for sure - never again, there's a perfectly good one around the corner. Just would like to highlight the treatment guide mentioned on Treatwell website: "Perfect for removing hard dead skin cells from your feet, a spoiling pedicure is perfect for keeping your toenails in clean working order. Expect to leave with smooth skin, healthy, shaped toenails and a pop of your favourite nail polish as the finishing touch."
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lovely lady, very friendly and good treatment.