Oana was so brilliant - she was calm, kind, patient and very thorough. She made me feel so comfortable and didn’t a brilliant job - couldn’t fault her.
Customer service provided by the manager Olga was PISS POOR / non-existent. I was disrespected and discriminated against by Olga’s tone and approach & her condescending manner and it is obvious that LUXURY WAX BAR doesn’t have the LUXURY of GOOD CUSTOMER SERVICE! Emily.... I love your service but your manager clearly needs some customer service training.... check Google / Facebook for my full review