I've been to the other locations and the experience has been great. I had an okay experience, would have preferred to be great. The lady waxing must have thought she was removing wall paper and not waxing a human being.
It was all about speed - pull and go! I did tell her to put pressure after she removed the hair because it was painful. She literally applied pressure for one second or even two seconds at time. I guess she must have thought it was a great improvement.
I was terrified to have my (first!) Brazilian wax but a friend recommended this place and it was amazing! Lovely staff, calm, serene, girly atmosphere, as pain free as it could possibly be and Friends playing actually did help! Would and have recommended it to everyone x