Really disappointed. My usual therapist was unavailable so I thought I’d book with whoever was free - big mistake. My Hollywood wax was incredibly painful; the therapist had terrible technique and she kept yanking at the wax and didn’t seem to be able to pull it off properly. I’ve also discovered that she left some big patches of hair behind - so not only was it painful, she was also sloppy and didn’t do a good job. Such a shame, will be avoiding this therapist in future.