The ambiance is great, the personnel is very nice and caring and do everything they can to make you feel comfortable, you can even watch a series while you get waxed it's great.
Adela has been the best beautician I have met so far, friendly and professional. I did not feel any pain (and I am normally quite sensitive in the bikini area). All the beauticians are good at this venue, but she is by far the best. I am already a returning customer and I will continue to come back.