I booked my wax specifically with a beautician I had had before but was seen by somebody else. I'm not sure why, and was in too much of a rush to ask why. But the beautician I was seen by did an ok job!
The service is wonderful. This is my 5th visit to the salon and whereas served by a different beautician every time they are all extremely friendly and accommodating and do a great job. On top of that I've never ever had to wait in order to be served. Impeccable and I'll remain a loyal customer.