Theodore was excellent and gave me a pain-free and quick wax - I definitely hope to get her again! However the receptionist would not give me a new loyalty card to stamp (I forgot my original card as I had left it in my bag at work). I found this to be very unfair considering I have come to this place for years!!
The staff is very very friendly and the treatment was great! The best part: they have TVs in the rooms to watch Friends while you get your treatment :-)