I had a brazilian sugar wax. Doing sugar wax for the first time, the lady at the salon explained to me all there is to know. She first tested it on me by doing my upper lip and seeing if I was comfortable with it. The room was nice, warm and clean, with Friends playing on the tv to distract me. I must say sugar waxing is surely the less painful waxing method I have ever tried. The lady at the salon was so professional and gentle, allowing me to actually have a comfortable experience.